merdeka spin Platform Privacy Notice
We describe what we collect when you use merdeka spin and how we keep that data protected. Our privacy commitments cover your personal information, transactional data, and device details you share while accessing our services.
When you open an account with merdeka spin, we collect data necessary for KYC verification, deposits, and withdrawals using payment methods such as DANA and e-wallet Virtual Account. Our policies ensure your information is handled according to applicable law.
We operate only where local law permits and provide customer support in multiple languages to assist with account security, data access requests, and password reset procedures.
Our merdeka spin data collection details
We collect your email address, phone number, and identification documents during account registration for verification purposes. This includes government-issued IDs and proof of address to comply with KYC regulations.
Our servers may process transactional data such as deposits made through OVO, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. We confirm deposits before crediting accounts to ensure accuracy and prevent fraud.
Device information like IP addresses and browser details are collected to maintain security and optimize our mobile app experience, particularly on Android and iOS devices.
- Personal identification data for verification and security.
- Payment and transactional details for deposit and withdrawal tracking.
- Device and usage data to improve app functionality, including push notification settings and data usage.
We retain your data only as long as necessary to comply with regulatory requirements or to maintain your account. When you request a password reset, we verify identity through registered contact methods.
Our merdeka spin privacy policy
We do not sell your personal data to third parties. However, we share limited information with trusted service providers assisting us in payment processing, KYC document verification, and delivering multilingual customer support.
Our third-party partners are contractually obligated to maintain confidentiality and adhere to data protection standards comparable to ours. This includes handling payment confirmations via DANA, e-wallet Virtual Account, and alternatives like mobile banking or local payment.
You have rights to access and correct your personal data on merdeka spin. Our support team in Jakarta, Surabaya, Bandung, and Medan can assist with data access requests and account recovery.
Cookies and similar technologies help us maintain your session and preferences on our mobile app or browser platforms. You can manage these settings through your device or browser controls.
Contact us via our official channels for any privacy-related questions. We aim to respond within standard business windows and provide clear guidance aligned with applicable legal frameworks.
Service availability
We provide our services strictly where local law permits access to online gaming, live football coverage including Liga 1 and Piala AFF, live dealer tables, and sportsbook betting. We do not operate or offer our services in jurisdictions where online wagering is prohibited by law.
Our platform supports deposits and withdrawals via Indonesian payment methods such as DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, and BNI to facilitate ease of transactions while maintaining compliance with regional financial regulations.
Users must ensure that accessing merdeka spin complies with their local laws as we do not assume responsibility for unlawful use of the service in restricted areas.
Account eligibility
We require account holders to meet eligibility criteria dictated by their local jurisdiction, which may include age and legal permissions related to online betting and gaming. Our KYC procedures verify identities with official documents sent securely through our platform.
Verification of eligibility supports secure and compliant use of merdeka spin, protecting users and the integrity of our services across areas like football and esports markets, live dealer tables, and slot games.
We do not provide tools for account controls or account preferences, but users are responsible for managing their own engagement within the limits of their local laws.
Local-law responsibility
Users are responsible for confirming the legal status of using merdeka spin within their jurisdiction before accessing our services. We emphasize that our operations adhere strictly to applicable laws and encourage users to seek their own legal counsel if unsure about regulations affecting online gaming.
We offer multilingual support and documentation to clarify terms and compliance, including during major football events like the Champions League, Premier League, and local tournaments such as Piala Indonesia.
Our withdrawal and deposit processes incorporate review windows to align with legal requirements and to prevent fraudulent activity, which may cause processing delays in some cases.
Data and privacy scope
Our privacy policy explains data collection for KYC, deposit confirmations, session management, and communications. KYC verification uses official IDs uploaded securely. Payment data through channels like DANA, OVO, and BCA Virtual Account is processed within encrypted environments.
We collect limited data for analytics, device compatibility, and to improve user experiences on mobile devices including iOS browser access and Android app installation paths.
We maintain data security in accordance with generally accepted standards and restrict access to authorized personnel. Users may request data correction or deletion—our multilingual support teams are ready to assist.
Contact for legal inquiries
Legal, privacy, and compliance inquiries can be directed to our official contacts. We respond within stated business response windows, respecting multilingual needs and regional considerations for users in Jakarta, Surabaya, Bandung, and Medan.
We recommend contacting support channels for assistance with document submission during KYC, password reset verification, or transaction dispute handling.
Our commitment includes transparent communication aligned with local laws and regulations governing online sportsbook and live casino offerings on merdeka spin.